Privacy Policy

Information We Collect

Personal Information

When you create an account with saventiopex, we collect basic identification details including your name, email address, phone number, and postal address. For our budgeting tools to work effectively, we also gather information about your financial goals, income ranges, and spending categories you want to track.

Financial Data

Our budgeting platform processes transaction data that you choose to share with us. This might include bank account balances, spending patterns, and bill payment schedules. We never store your actual bank login credentials - all financial connections use secure, encrypted third-party services that comply with Australian banking standards.

Technical Information

Like most online services, we automatically collect certain technical data when you visit our website or use our mobile app. This includes your IP address, browser type, device information, and how you interact with our platform. We use this information to maintain security, prevent fraud, and improve our services.

How We Use Your Information

Your data powers the personalized budgeting experience that makes saventiopex useful. We analyze your spending patterns to provide insights about your financial habits, suggest budget adjustments, and alert you to unusual transactions that might indicate fraud or overspending.

• Creating personalized budget recommendations based on your income and spending history
• Sending notifications about bill due dates, budget limits, and spending milestones
• Providing educational content relevant to your financial situation and goals
• Detecting and preventing unauthorized access to your account
• Complying with Australian financial services regulations and tax reporting requirements
• Improving our algorithms to better serve all saventiopex users

Data Sharing and Third Parties

Service Providers

We work with carefully selected companies to provide specific aspects of our service. Our cloud hosting provider stores your encrypted data on secure servers located in Australia. Our payment processor handles subscription billing without storing your financial information on our systems.

Financial Institutions

When you connect your bank accounts to saventiopex, we use authorized Open Banking connections that allow us to retrieve your transaction data with your explicit consent. These connections can be revoked at any time through your account settings or directly with your bank.

Legal Requirements

We may disclose your information if required by Australian law, court order, or regulatory request. This might include responding to AUSTRAC reporting requirements or assisting law enforcement with fraud investigations. We'll notify you of such disclosures unless legally prohibited.

Your Privacy Rights

Under the Australian Privacy Principles and Consumer Data Right legislation, you have significant control over your personal information. Here's what you can do:

Data Security Measures

Protecting your financial information is our top priority. We employ multiple layers of security to safeguard your data both in transit and at rest.

Encryption and Storage

All data transmitted between your device and our servers uses industry-standard TLS encryption. Your stored information is encrypted using AES-256 encryption, and encryption keys are managed separately from the data itself. Our servers are housed in certified Australian data centers that meet ISO 27001 security standards.

Access Controls

saventiopex employees can only access customer data when necessary for support or technical maintenance, and all access is logged and monitored. We use multi-factor authentication for all administrative accounts and regularly audit who has access to what information.

Monitoring and Response

Our security team monitors for unusual activity around the clock. If we detect any potential breach or unauthorized access, we'll notify affected users within 72 hours and take immediate steps to secure the compromised information.

Cookies and Tracking

saventiopex uses cookies and similar technologies to make our website work properly and provide you with a better user experience. Here's what we use and why:

Essential Cookies

These cookies are necessary for basic website functionality, like keeping you logged in and remembering your privacy preferences. You can't disable these without affecting how the site works.

Analytics Cookies

We use analytics tools to understand how people use our website and identify areas for improvement. This data is aggregated and doesn't identify individual users. You can opt out of analytics tracking in your account settings.

Third-Party Integration

Some features like our educational videos or customer support chat may load content from external services. These may set their own cookies according to their privacy policies.

International Data Transfers

While we primarily store and process your data within Australia, some of our service providers may be located overseas. Any international data transfers comply with Australian privacy laws and include appropriate safeguards.

For example, our customer support software is provided by a company based in the United States, but they've agreed to handle Australian customer data according to our privacy standards and local legal requirements.

Children's Privacy

saventiopex's budgeting services are designed for adults and we don't knowingly collect personal information from children under 13. If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove that information from our systems.

For teens aged 13-17 who want to learn about budgeting, we recommend using our educational resources with parental supervision rather than creating a full account.

Changes to This Policy

We review and update this privacy policy annually or whenever we make significant changes to how we handle your data. When we do update it, we'll notify all active users by email and display a notice on our website for at least 30 days.

Major changes that affect how we collect or use your personal information will require your explicit consent before they take effect. You'll always have the option to download your data and close your account if you don't agree with policy changes.